Programul de formare destinat operatorilor

În septembrie 2014, Institutul pentru o Guvernare Deschisă a desfășurat Programul de formare destinat operatorilor (colectori de date) în cadrul evaluării finale a proiectului „Parteneriatului Global pentru Educaţie”, implementat de către Ministerul Educaţiei.Avem o echipă de educatori foarte buni şi am lucrat productiv împreună în acest program de formare. Sunt pregătiţi din toate punctele de vedere, sunt motivaţi şi sunt sigur că vor face o treabă buna!”, spune Nicu Creţu, expertul în evaluare care a moderat mai multe sesiuni, inclusiv câteva de simulare a intrerviurilor. Citește articolul în întregime pe

Video: Parteneriat Global pentru Educație

Proiectul „Parteneriat Global pentru Educație” este o inițiativă a Ministerului Educației al Republicii Moldova ce promovează educația timpurie de calitate pentru toți copiii. Proiectul este considerat succesorul Proiectului „Educație pentru Toți – Inițiativa de Acțiune Rapidă” (EPT-IAR), realizat de Ministerul Educației în două etape, în perioada 2006-2010.  Inițiativa actuală este finanțată de Global Partnership for Education. Proiectul este implementat de Ministerul Educaţiei şi este gestionat de către Oficiul Băncii Mondiale în Moldova. Activitățile din cadrul acestui proiect sunt coordinate de Reprezentanță UNICEF în Republica Moldova şi sunt realizate în parteneriat cu Administrațiile Publice Locale (APL).  Institutul pentru o Guvernare Deschisă a avut importanta misiune a evalua impactul acestui proiect asupra tuturor actorilor cheie. Principalii actori fiind copii de vîrstă preșcolară, părinții copiilor, educatorii, directorii grădinițelor și funcționari APL.  Raportul detaliat va fi disponibil pe pagina web, între timp puteți vizualiza un scurt metraj realizat de agenția Urma Ta, despre contextul și impactul acestui proiect.

The secret is in the vision … the vision of the new type of government-citizen relationship!!!

Estonia1 Estonia2 There is more and more talk these days about open government and the need to get more citizen-centric initiatives and reforms. Moldova is not an exception and continues to embark on some ambitious commitments related to open government, in spite of high level of corruption, poverty and destabilized political situation, including due to the Ukrainian conflict.

Nonetheless, as a country which is a member of the Open Government Partnership (OGP), the Government needs to deliver on the commitments it made for 2014 in terms of the Open Government Agenda/National Action.

But do those commitments need to be exclusively taken over by the Government or is an Open Government Agenda fully the Government’s responsibility?!

As part of Moldova’s Second Action Plan on Open Government, there are actions which are assumed by both the Government and civil society (in this case efforts led by the Open Government Institute). This vision was shared as being the one which ‘breaks’ the stereotype according to which it is only the Government responsible for open government agenda. Securing high level engagement from the civil society around this agenda is equally important. Thus, 2 commitments from the National Action Plan on Open Government are the responsibility of both Government and Civil society and they relate to:

  • Adopting new public consultations principles. The Government in collaboration with civil society will draft the guiding rules of public consultation in line with the OECD principles for the public administration authorities.
  • Training civil servants for improved communication. Training on the use of online tools of communication with citizens in the decision-making process will be offered to at least 50 civil servants in order to improve online communication between government and citizens.

In line with the above, Open Government Institute, together with e-Government Center started working on identifying and mobilizing resources for the implementation of the above commitments. With support from the Ministry of Foreign Affairs of Estonia and our colleagues from the e-Governance Academy, we have finally managed to reach Estonia this week (August 17-21) and get the opportunity to sit and reflect on:

– what might be the best way to design guidelines for public servants and what would motivate public sectors want to conduct proper, citizen-centric consultations and policy making processes;

– how Estonia manages to get its citizens consulted and their views reflected in numerous strategies, papers, documents without not necessarily having Central Public Administrations mandated with such type of consultations and yet, many Ministries do care about whether or not their citizens would agree or disagree with the proposed reforms or policies;

– what might be the pre-conditions for launching a network of open government reformers and reformers in government both in Moldova and Estonia;

– how would a portfolio of a public servant look like, the futuristic approach for the public sector given the continuously changing and emerging new competencies public servants need today and many others …

All being discussed, reflected upon together with those who are responsible for making the work around Open Government in Estonia smooth, interesting and exciting. The reason it is exciting for them (colleagues from civil society and from the Government) is because their vision is not only related to what they want to do domestically, but also, what role they want to play in the Open Government Partnership and beyond it. This vision is crucial for determining the approaches and ways one works with its Ministries, reformers, international partners … the vision is about the new type of government and government relationships with its citizens!

The vision is in everything the country does, makes, says, talks about, builds, creates, generates, inspires, motivates …. Moldova needs a vision as well, and we are eager to help build that vision with our Moldovan-Estonian initiative!

Many thanks to our Estonian colleagues for organizing the study visit for us particularly to Liia Hanni & Kristina Reinsalu! We had a very interesting Agenda and got the opportunity to meet and interact with many important organizations and experts Study-Tour to Estonia in August 2014_LAST VERSION 15.08

To be continued …

P.S Moldova’ Second Action Plan on Open Government can be found at

Estonia’s Second Action Plan on Open Government can be found at

Call for Consultative Expert Group for the ‘Implementation of the Open Government principles in Moldova” project

Background: e-Governance Academy Estonia in partnership with Open Government Institute Moldova and e-Government Center Moldova, with financial support from Ministry of Foreign Affairs of Estonia, under the Estonian Development Cooperation, started the implementation of a one year “Implementation of the Open Government Principles in Moldova” project.

The idea of this project departs from the current efforts of both Moldovan Government and civil society to promote the core values and principles for Open Government: transparency, openness, accountability, citizen-engagement in decision-making processes, citizens as partners, others, particularly in the context of open government related efforts and Moldova’s membership in the Open Government  Partnership (OGP). More specifically, the project will contribute to the successful implementation of commitments from Moldova’s Second Action Plan on Open Government. The 2nd Action Plan is not a stand-alone plan, rather, part of a broader Action Plan for the Strategic Program for Technological Modernization of Governance (e-Transformation) implementation. 13 commitments of the above mentioned Plan relate to Open Government measures/initiatives and fall under Promoting the Principles of Open Government through consolidating public integrity and ensuring a participatory decision making process: via citizen engagement and increasing transparency in the Governance processes.

Amongst the key commitments for 2014, two commitments which are at the core of this project relate to “Elaborating and implementing methodological norms on citizen consultation processes, adjusted to the OECD recommendations on “Citizens as partners”(2001), that will become applicable for all public authorities” and “Capacity building for public servants on open government and open data”. These actions came as recommendations of the civil society working group on E-Government/Open Government (part of National Participation Council), coordinated by the Open Government Institute back in 2013.

Scope of Work: the main scope of work of the consultative expert group is to elaborate a methodological guidebook on citizens’ engagement in decision-making/policy making, as well as to share the results to the representatives of Moldova central public administration. It is intended that this methodological guidebook will become mandatory for all Moldova Central Public Authorities and will be, later, adjusted to the needs and realities of the Local Public Authorities.

Duties and responsibilities – click on the following document for full details on the Call for Experts

Please note that the deadline for submitting the Statements of Interest is July 20, 2014

Global Multistakeholder Meeting on Internet Governance

In the same year that World Wide Web celebrates  25 years, Brazil is hosting  hosts NETmundial – Global Multistakeholder Meeting on the Future of Internet Governance. The meeting is organized in a partnership between the Brazilian Internet Steering Committee ( and /1Net, a forum that gathers international entities of the various stakeholders involved with Internet governance.

This meeting will focus on the elaboration of principles of Internet governance and the proposal for a roadmap for future development of this ecosystem. The goal is to consolidateproposals based on these two topics. NETmundial represents the beginning of a process for the construction of such policies in the global context, following a model of participatory plurality.

With the goal of bringing together representatives of civil society, private sector, academia and technical community to establish strategic guidelines related to the use and development of the Internet in the world, NETmundial was concept into committees format, each one with representatives of the involved stakeholders, distinguished experts, aiming to give guidelines and organize the meeting.

NETmundial is supported by the High-Level Multistakeholder Committee, composed of ministerial representatives of 12 countries (Argentina, Brazil, France, Ghana, Germany, India, Indonesia, South Africa, South Korea, Tunisia, Turkey and United States of America) plus 12 members of the multistakeholder international community. This Committee includes representatives of the International Telecommunication Union (ITU)) and the Department of Economic and Social Affairs (DESA) of the United Nations, and representation of the European Commission. Its responsibility is to oversee the overall strategy of the event and to promote the involvement of the international community around the themes that will be discussed at the meeting.

For more details pls visit –

Moldova’s IRM Report on Open Government Action Plan – for public comments

Republic of Moldova made progress on a number of ambitious commitments, such as increasing access to information on state budgets, transparency in decision making and opening priority data. An important next step will be to motivate local governments to participate in OGP activities.

The E-Government Center drafted Moldova’s OGP action plan and launched public consultations in January 2012, in cooperation with international donor organizations.

Stakeholders reported that six consultations were held, bringing together approximately 150 participants. This included both national and local civil society organizations (CSOs), although private sector participation was limited. The government approved the OGP action plan in April 2012 after a second round of consultations.
The government’s advisory body, the National Participatory Council, also created a CSO working group in May 2012 to monitor implementation of the action plan.
Although the group’s work was limited by a lack of financial resources, it met regularly and played an important role in the OGP process. The government also developed two self-assessment reports, in July and October 2013.

To read the complete Report, access the link here:

Open Public Consultations, Independent Reporting Mechanism and Moldova’s progress on Open Government

Public consultations on the progress made as part of Moldova’s Action Plan on Open Government for 2012-2013 elaborated within the Independent Reporting Mechanism (IRM) of the Open Government Partnership (OGP)

February 14, 2014

Meeting room, 2nd floor, World Bank office (Pușkin str. 20/1)

Main objective: The main objective of the public consultation meeting is to present the results of the progress made by the Republic of Moldova on the implementation of the open government related commitments for years 2012-2013, as well as to explore ways through which key lessons learned from 2012-2013 experience could be valued by both Government and civil society for the purpose of 2014 open government commitments’ implementation.

The event is dedicated to the representatives of the public sector, civil society, private sector, media, donors’ community active in Moldova. 

Preliminary Agenda

9:30 – 09.40 Introductions. Presentation of the Agenda Veronica Cretu, moderator
9.40 – 10.30 How does Moldova’s membership in the Open Government Partnership (OGP) influence its open government agenda. The role of the Independent Reporting Mechanism in assessing the success of the implementation of the open government related commitments.     

  • Stela Mocan, Executive Director, E-Government Center
  • Veronica Cretu, President, Open Government Institute, civil society steering committee member of the Open Government Partnership (OGP)
  • Eduard Mihalaș, National Researcher for the Independent Reporting Mechanism, Open Government Partnership (OGP)   
10: 30 – 11: 00 Independent Reporting Mechanism – Moldova’s Progress Report on the implementation of Open Government Action Plan for years 2012-2013.

  • Eduard Mihalaș, National Researcher for the Independent Reporting Mechanism, Open Government Partnership (OGP)   
11: 00 – 12:00 IRM and the preliminary results of the countries in the region – Veronica Crețu  Plenary discussions, recommendations, suggestions, proposals

 Main organizers: E-Government/Open Government civil society working group (part of National Participation Council) coordinated by the Open Government Institute, in partnership with the World Bank Moldova and E-Government Center.  

Consultări publice – Raport independent – Agenda pentru o Guvernare Deschisă pentru anii 2012-2013

Consultări publice în baza Raportului de Progres pe Planul de Acțiuni pentru o Guvernare Deschisă pentru anii 2012-2013 elaborat în cadrul Mecanismului Independent de Raportare

14 Februarie 2014,

Banca Mondială, Sala de ședințe, et. 2, (str. Pușkin 20/1) 

Scop: prezentarea și discutarea progresului înregistrat de Republica Moldova pe marginea implementării angajamentelor asumate ca parte a agendei pentru o Guvernare Deschisă, precum și de a identifica oportunități de colaborare dintre societatea civilă și instituțiile publice în vederea implementării noului Plan de Acțiuni pentru o Guvernare Deschisă pentru 2014.

Evenimentul este destinat reprezentanților din sectorul public, sectorul asociativ, sectorul privat, mass-media, comunitatea donatorilor activi în Republica Moldova.

Agenda preliminară

9:30 – 09.40 Prezentarea agendei, prezentarea participanților. Veronica Crețu, Moderatoare
9.40 – 10.30 Cum aderarea la Parteneriatul  pentru o Guvernare Deschisă a influențat agenda Republicii Moldova pe segmentul Guvernare Deschisă. Rolul Mecanismului Independent de Raportare (IRM) în evaluarea succesului implementării angajamentelor asumate.  

  • Stela Mocan, Directoare Executivă, Centrul de Guvernare Electronică
  • Veronica Cretu, Președintă, Institutul pentru o Guvernare Deschisă; membră a comitetului director al Parteneriatul  pentru o Guvernare Deschisă
  • Eduard Mihalaș, Evaluator Național pentru Mecanismului Independent de Raportare al Parteneriatul  pentru o Guvernare Deschisă
10: 30 – 11: 00 Raportul de Progres al Republicii Moldova pentru 2012-2013 în cadrul Mecanismului Independent de Raportare al OGP.  Eduard Mihalaș, Evaluator Național IRM
11: 00 – 12:00 Rezultatele preliminare ale IRM pentru țările din regiune – Veronica Crețu  Discuții în plen in baza raportului. Recomandări, sugestii, propuneri

Organizatori: Grupul tematic E-Guvernare/Guvernare Deschisă (din cadrul Consiliului Național pentru Participare) coordonat de către Institutul pentru o Guvernare Deschisă, în parteneriat cu Banca Mondială și Centrul de Guvernare Electronică.

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Moldova’s second Action Plan on Open Government – or what does 2014 bring to us?!

Moldovan Government is one of the first and few Governments from the 63 Governments members of Open Government Partnership (OGP), to approve already the second Action Plan on Open Government, which is, in case of Moldova, an Action Plan for the year 2014.

Note: Moldova joined the Open Government Partnership (OGP) in 2011 and with this, committed to the principles and aspirations of an Open Government, by signing up the Open Government Declaration.

Moldova’s first Action Plan on Open Government, which was for years 2012-2013, was a stand alone plan of action, with several commitments responding to the Grand Challenges of the Open Government Partnership.

The provisions of the first Action Plan for Open Government included:

  • Compulsory use of platform for consultations on draft legislation
  • Publication in the electronic format of information on foreign assistance
  • Launch of online petitions portal
  • Development of an IT system for online filing of income statements by public officials and decision makers
  • Use of social networks for a more efficient communication with the citizens
  • Publication of local regulatory documents on
  • Transparency in the judicial system

While the Independent Reporting Mechanism (IRM) is still to make the interim results of the independent evaluation public at the end of January 2014, and share the degree to which commitments for 2012-2013 were fulfilled or not by the Government of Moldova, a new Action Plan has been approved at the end of 2013 by the Government.

The new Action Plan is not a stand-alone plan this time, rather, part of a broader Action Plan for the Strategic Program for Technological Modernization of Governance (e-Transformation) implementation.

Only 13 commitments of the above mentioned Plan relate to Open Government measures/initiatives and fall under the first area of intervention: Promoting the Principles of Open Government through consolidating public integrity and ensuring a participatory decision making process: via citizen engagement and increasing transparency in the Governance processes. The approved priority measures also include: promoting the principles of Open Government by opening the governmental data as default and encouraging a participatory decision-making process through electronic communication platforms. Some key Open Data related commitments relate to:

– Developing and launching the new version (V3.0) of the (official open data portal of Moldova) by publishing data through API interface;

– Elaborating the Government Decision regarding the Concept for promoting open data principles;

– Evaluating the degree of use of governmental electronic mailing system/service ( by Central Public Authorities;

– Elaborating the proposal for the Governmental Decision for approving the Bi-annual Action Plan (2014-2015) regarding the implementation and promotion of open data principles by Central Public Authorities;

– Adjusting the technological part of the platform;

– Elaborating the proposal for Governmental Decision regarding the approval of the Regulations on functionalities of the portal.

In addition to Open Data related commitments, other commitments include:

– Elaborating and implementing methodological norms on citizen consultation processes, adjusted to the OECD recommendations on “Citizens as partners” (2001), that will become applicable for all public authorities;

– Capacity building for public servants on open government and open data;

– Elaborating and approving the regulations regarding the use of the single access portal – in communication and interaction between State Chancellery and local public authorities; (note: “acte locale” stands for “local documents/acts/norms – in Moldova referring specifically to the local government structures/authorities);

– Annual audit of the web pages of central public authorities from the perspective of the Governmental Order nr. 188 from April 3, 2012 “Regarding official web pages of the public authorities in the Internet”;

– Assessing the legal, institutional and technical frameworks as the basis for implementation of online petitions platform;

– Capacity building of public servants on citizen engagement in decision-making processes via the use of online communication tools;

– Extending and developing the platform, more specifically its “Acts/Documents in consultation process” through developing and implementing the ‘project evolution trajectory’ function for each consulted public policy document (law, strategy, etc) starting from providing access to the first version of the document, additional supporting documents, synthesis of recommendations and feedback, approved final version, and link to

The full version of the Action Plan in Romanian language is available from

With all these, I am happy to share that in the process of elaboration of this second Action Plan, there was a much more active engagement of civil society, through the civil society working group on E-Government/Open Government which is part of National Participation Council (coordinated by the Open Government Institute). Members of the working group were involved not only during the consultations, but provided input for the draft of the Action Plan itself.

Co-creating the Action Plan together with input from civil society was indeed a positive experience, however, there were higher expectations from the civil society on the engagement of all Central Public Authorities in generating sectorial commitments for the plan … meaning, each Ministry could have had its internal consultations on its priorities for 2014 and identify some of them which could have become more ambitious and having Open Government principles and values at the core of them!

I was writing back in 2013 about how would this process look in practical terms, however, these proposed stages were not implemented as thought, given several challenges (among which lack of capacities among Central Public Authorities and Civil society organizations to re-think sector based priorities from the Open Government perspective).

I believe that even the proposed approach was, in a way, much more ambitious that we could deliver …

At the end of this process we have an Action Plan that does reflect our current status, context and realities in terms of our readiness to adopt Open Government related commitments (both at Gov and CSO level).  However, I continue wondering about a number of issues and aspects still, and hope that countries’ experiences in drafting their Second Action Plans (especially from Cohort 2 will provide some insight into my questions:   

Whether or not an Action Plan on Open Government should be a stand-alone plan or part of the broader Action Plan (as it is in case of our second Action Plan)? There is no evidence still to prove which practice generates better results, and Moldova might be in a privileged situation given that it has now both approaches: 1st Action Plan is a stand-alone one, while the 2nd one is not. Hope more clarity on this will be with the help of the Independent Reporting Mechanism;

What is more important for an Action Plan on Open Government:

  • number of commitments – then, what is a reasonable number?
  • quality of commitments and how to measure them?
  • ambitiousness of the commitments – and then, how should we define ambition in our Moldovan context?